Thomas Cook, the UK Tour Operator, is a significant company with c£9bn of revenue and over 22,000 employees. Operating in a difficult sector, heavily impacted by global economic conditions and the relentless move of customers towards online booking, its Executive are used to wrestling with difficult decisions, charting a safe course through the choppy waters of the travel industry.
It's worth asking then, in the case of the tragic deaths of 7 year old Christi and 6 year old Bobby Shepherd in a Corfu Hotel, how could the company have got it so wrong?
Those of you who thought that scanning the future was the preserve of psychics, PHDs and futurists will be surprised to know that the future of work is already here and if your business fails to prepare and adapt, it will suffer.
Suffer? Yes, “suffer” in the very real sense that you run the risk of:
Isn’t it Just about Technology?
Technology has been an extraordinary enabler and a catalyst for many of the changes that will determine your business’ success. Mobile technology, artificial intelligence, 3D printing, robotic technology, the internet of things….the list goes on…all are having seismic impacts on underlying business models. With the number of active mobile phones outstripping the global population and 30% of the world actively using social-media, the world is more connected than ever.
However, there are wider themes that will have as profound an impact on your business. These are themes that could combine to fundamentally impact your business and the people who work in it.
Chris Lorimer is an
experienced consultant who has helped many organisations to grow through his unique 4 Ps approach.